Lorraine Voice Art may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.
2. What information do we collect about you?
3. How will we use the information about you?
We use your information collected from the website only in an anonymised form and in order to understand how many people have seen or shared our information.
4. Our justification for processing your personal information
We only process your personal information where it is lawful to do so. The lawful basis on which we process your information is either:
• Your consent
• Our legitimate interests
Please email or write to us if you need details about the specific lawful basis we are relying on to process your personal information.
Cookies are small text or image files placed on your computer to collect standard internet log information and user behaviour information. This information is used to track use of the website and/or emails and to compile statistical reports on activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases, some of our website features may not function as a result. You can also disable tracking technology in emails you receive by adjusting your email service provider’s settings.
6. Opting out
Whatever the lawful basis of our processing, you may also request your personal information to be erased or object to its processing. In both cases, please email or write to us.
7. How you can access or correct your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us.
We want to make sure that your personal information is accurate and up to date. To report any other changes, or if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.
8. Other websites
9. Sharing your personal information
We share your personal information with the following third parties, in order to maintain our client database and process payments: Capsule CRM and PayPal. We may have to share your personal information with other third parties for legal or reporting requirements, such as with professional advisers, regulators, or other authorities.
We require that all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
10. International transfers
We do not transfer your personal information outside the EEA (European Economic Area). If our suppliers have a need to transfer your personal information outside the EEA, they do so in a way which meets criteria we have set out in a Data Processing Agreement with them, to ensure a similar degree of security of data as that provided by regulation in the EEA.
11. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will notify you and any applicable regulator if there is a suspected personal data breach where we are legally required to do so.
12. How long we keep your personal information
We will only retain your personal information for as long as necessary, in order to fulfil the purposes we collected it for, unless there are legal, accounting, or reporting requirements to retain it for a longer period.
We will place any updates on this web page. You should check this page occasionally to ensure you are familiar with any changes.
14. How to complain
If you are unhappy with how we collect and use your data, please tell us first. You also have the right to complain to the ICO (Information Commissioner’s Office), whose website can be found at www.ico.org.uk.